National Training Conference • Fall 2021

Learn How to
Do Thrift Better


What To Expect

On September 27th and 28th, SMCo Thrift will host its next event focused on equipping leaders in the thrift industry to Do Thrift Better. Principles, strategies and tools proved successful in the 150+ locations where the SMCo Thrift team has assisted will be shared.

What You'll Learn

Expect to hear about, and then see, the interconnected elements within a thrift operation – such as receiving donations, sorting & pricing individual items to retail sales. The two days will include “lecture style” learning combined with interaction in-person hands on learning implementing the different thrift strategies and concepts. Directors, managers and other leaders will walk away with practical steps to implement at existing thrift operations to grow your social enterprise. 

Be Prepared to Participate

Every conference is unique because of the people who attend. We recognize the value of different viewpoints so come prepared to share your challenges as well as your successes. Recent attendees have ranged from west and east coasts as well as places in between. They represented organizations with no stores to more than a dozen, with existing stores generating less than $25K per month to over $125K per month.


Monday, September 27th

Capturing Donations

  • Importance & Value of Donations
  • Engaging a Donor

Sorting & Pricing Donated Items

  • Counting Touches
  • Pricing Strategies


  • Identifying Key Performance Indicators
  • Benefiting from Captured Data

Snacks will be available throughout the day. Lunch is provided.

Tuesday, September 28th

Leading and Managing People

  • Defining Rhythms
  • Business Structure

Customer Service

  • Team Member Engagement
  • Interacting with Your Audiences

Merchandising & Pulls

  • Building Displays
  • Store Planograms

Marketing & Communications

  • Targeting Different Audiences
  • Marketing Mediums & Resources

Budgeting & Real Estate

  • Expanding Your Thrift Operation
  • Selecting the Right Property

Open Forum for Any Remaining Questions or to Revisit Items from Previous Sessions

Snacks will be available throughout the day. Lunch is provided.


We want our attendees to be aware of the best products and services available to help you Do Thrift Better. So joining us at each conference are some of the best resource providers in their business, including …

  • Point of sale
  • Merchant services
  • Bale / Recycle
  • Direct marketing
  • Packaging
  • Trash consulting
  • Truck leasing
  • Wholesaler
  • Mattresses

Previous vendors have included:

If you’re interested in participating in the upcoming conference as a vendor, contact the SMCo Thrift team to learn more about the opportunity or sign up here.


For additional information, please contact the SMCo Thrift team to have your questions addressed personally.