PAX S300 is unresponsive to OnTrac command
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If your PAX S300 won’t respond to OnTrac’s command, you can validate their connection by following these steps:
- Capture the IP address from the PAX S300. Access the settings area by simultaneously pressing 1 and the blue F key, entering the passcode, then navigating the settings screens as follows:
- Down arrow for “Communication”
- Down arrow for “LAN parameters”
- Select “LAN Type”
- Select “IP Address”
- Record the IP address
- Connect the PAX S300 to a specific iPad by specifying the IP address within OnTrac:
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- Open OnTrac and login using manager-level access code & PIN
- Lock the terminal by selecting the “Lock” button.
- Select the gears icon at the bottom left
- Input manager-level access code and PIN
- Input the IP address of the terminal identified in step 1
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