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Partner Portal

Direct Deposit Form

Change of Name Request

Change of Personal Information

Change of Status

Qualifying Life Event Request

Commercial Auto Accident Report

Visitor Incident Report

Volunteer Incident Report 

Workers Compensation Packet

Emergency Contacts Form

Payroll Correction Request Form

Processing Huddle Sheet

Retail Huddle Sheet

Employee Handbook

PYGO Calendar

PYGO Date List

Prohibited Items List

Processing Manager Training Schedule

Retail Manager Training Schedule

COVID Signs

A/B Brands

5S Presort

After Hour Donations

Donation Attendant

Donation Bell

Donation Dropoff

Donation Hours

Military and Senior Discount

Now Hiring

Pricing Guide

Volunteer Manager

Director of Donations

Director of Store Operations

Director of Wholesale

Warehouse Manager

Warehouse Worker

Assistant Retail Manager

Retail Manager

Sales Associate

Shift Lead

Donation Receiver

Receiving Manager

Assistant Processing Manager

Processing Manager

Donation Processor

Employee Availability Form

In-Person Interview Questions

Interview Question Do’s and Dont’s

Internal Hire

Hourly Orientation

Hourly Pre-Employment

Under 18 Orientation

Under 18 Pre-Employment

Salary Orientation

Salary Pre-Employment

Internal Job Application Process

Hiring and Onboarding Process

Hiring Applicants with Criminal Backgrounds

Purchasing Policy & SMCo Thrift Bucks

Standard Interview Questions

Termination Form

Customer Experience Script

Donation Receiving Script

Receptionist Script

Retail Phone Script

Volunteer Experience Script