Conference Venue - Bridgewater Place - 205 Bridgewater Rd. Knoxville, TN 37923

Monday, October 3rd

  • Importance & Value of Donations
  • Counting Touches
  • Pricing Strategies
  • Capturing Key Data
  • Making Informed Decisions

We will host a reception with heavy hors d’oeuvres inside our venue –  Bridgewater Place.

Snacks will be available throughout the day. Lunch is provided.

Tuesday, October 4th

  • Customer Service
  • Interacting with Donors & Volunteers
  • Identifying Obstacles
  • Defining Key Components
  • Targeting Different Audiences
  • Marketing Mediums & Resources

Interaction Session to Answer Any Thrift-Related Questions

  • Building Displays
  • Store Planograms
  • Expanding Your Thrift Operation
  • Selecting the Right Property
  • Wholesale Business Component
  • Connecting Your Thrift Operation

Snacks will be available throughout the day. Lunch is provided.

Wednesday, October 5th

BONUS CONTENT For those who wish to stay for a third day or are still waiting to catch a flight, you have the opportunity to see a store in action. Two store tours will be available starting at 8:30am, one featuring a small format store and the other featuring a large format store. Small Format Store Tour – 7101 Kingston Pike Knoxville, TN 37919 Large Format Store Tour – 10612 Kingston Pike Knoxville, TN 37922 Following the store tours, sessions to help with software setup and to discuss best practices for PickUpMyDonation and ThriftTrac are available starting at 10:30am.  User Groups Location – 9329 Kingston Pike Knoxville, TN 37922