Schedule
Conference Venue - Bridgewater Place - 205 Bridgewater Rd. Knoxville, TN 37923
Monday, March 6th
Pick up your name tag, meet other attendees, grab a cup of coffee and get ready for a day of learning!
- Importance & Value of Donations
- Engaging a Donor
- Counting Touches
- Pricing Strategies
- Capturing Key Data
- Making Informed Decisions
We will host a reception with heavy hors d’oeuvres inside our venue – Bridgewater Place.
Tuesday, March 7th
- Customer Service
- Interacting with Donors & Volunteers
- Targeting Different Audiences
- Marketing Mediums & Resources
- Identifying Obstacles
- Defining Key Components
Interaction Session to Answer Any Thrift-Related Questions
- Building Displays
- Store Planograms
- Capture the attention of your customer
- Expanding Your Thrift Operation
- Selecting the Right Property
- Wholesale Business Component
- Connecting Your Thrift Operation
Snacks will be available throughout the day. Lunch is provided on Monday and Tuesday.
Wednesday, March 8th
Two store tours will be available starting at 8:30am, one featuring a small format store and the other featuring a large format store.
Small Format Store Tour – 7101 Kingston Pike Knoxville, TN 37919
Large Format Store Tour – 10612 Kingston Pike Knoxville, TN 37922
Following the store tours, sessions to help with software setup and to discuss best practices for PickUpMyDonation and ThriftTrac are available starting at 10:30am.
User Groups Location – 9329 Kingston Pike Knoxville, TN 37922