Do your employees know why they do what they do?

It’s easy to assume most of your employees would give a quick answer to this question. In fact, some of your employees might be offended by the question. But the reality is, if you asked 10 people this question, don’t be surprised if you hear 10 different answers. One employee may say you sell merchandise to […]

Why does your thrift store exist?

The WHY question is an important question in any business, be it for-profit or not-for-profit. And it is especially true in the ministry-owned thrift store industry. The reason being the genesis of most ministry owned stores was threefold. To provide a source of inexpensive clothes, furniture, and household goods to a needy population. To provide a […]