Employee Evaluations on a Schedule
A regular evaluation is essential to developing and keeping an employee. And as each employee grows, so does the success of the organization. Evaluations consider
Clutter-Free Spaces Provide Cash-Filled Registers
In a recent post at PickUpMyDonation.com, we shared with donors helpful hints on how to remove the clutter from their home during the moving process.
The Lifetime Value of a Donor (3 of 3)
In Receiving a Donation, we make the case for why receiving a donation well is vitally important. In Creating a Great Donation Experience, we share how
Creating a Great Donation Experience (2 of 3)
In Receiving a Donation, we mentioned three components needed in a great donation experience. A Clean and Uncluttered Receiving Area One of the biggest challenges
Receiving a Donation (1 of 3)
Receiving a donation at a typical thrift store is a benign transaction, at best. The donor drives up and drops off their stuff. He or
Coaching Individual Employees for Needed Change
Retaining a great team is critical to the success of every thrift operation. Unfortunately, there are occasions when team members need to be corrected for
Look Inside!
If you have spent any time with the team at SMCo Thrift – be it in person, reading a newsletter or blog, or watching a
Harnessing the Power of the Crowd
Operating a thrift store is challenging. There are a myriad of different tasks that must take place everyday, in the right order, and as efficiently
Tracking Each and Every Donation
When does a relationship really begin with a donor? When they first hear about your organization or see an ad in the community? As soon
Don’t Forget Your Customers
If you’ve spent any time with the SMCo Thrift team, you know we spend a great deal of time focusing on donors. We do so
Marketing in Thrift Versus a Typical Retail Store
In a recent conversation with a thrift store operator, I was asked the question, ”So you channel all your marketing efforts toward donors?” My answer was a resounding,
Transportation Unloaded (2 of 2)
Your transportation department could be the greatest untapped opportunity for your thrift operation. So, how do we maximize it to support your non-profit? Focus on Timing In