Sort Donations Properly by Asking Three Questions
A donor has generously shared a gift with you. As the donor drives away, what is the first thing you do with the donation? Three
Highlights of 2017 and Dreaming for 2018
2017 is officially in the history books and 2018 is upon us. So what lessons were learned that will help make 2018 your best year
Saying “Thank You” to a Donor
We’ve been predicting a spike in donations for weeks. With Christmas now past, old items are replaced with the new gifts. And, if we’re lucky, those gently
Preparing for the Rush of Donations (Part 2 of 2)
Previously, a plan was identified to collect relevant information on donations and then analyze that data to identify trends. With this information in hand, we’re
Gaining a Fresh Perspective
The final days of the year are upon us. It is a natural time to reflect and dream on what the future can hold for
Preparing for the Rush of Donations (Part 1 of 2)
Anticipate the Rush Help! I’ve got too many donations coming too quickly! Have you heard these cries from your team? Of all the challenges facing a
Staging Shows How An Item Will Look
Customers want to see how an item will look in their own home. Or see how an outfit will look on them. Creating visual displays, or
Recap of the 2017 SMCo Thrift National Training Conference
Two weeks ago, we wrapped up the 2017 SMCo Thrift National Training Conference. Based on the feedback, it was more than could have been hoped
Maximizing Your Prime Real Estate
Just as there is prime real estate for the location of your store, there is prime real estate on your sales floor as well. Examples
Making It Automatic
There is a list of actions I do automatically. They take no thought because they are ingrained in my mind. For example, take tying my
Join Us for the 2017 SMCo Thrift National Training Conference
On October 18th to 20th, the SMCo Thrift team will share the principles, strategies and tools used in the 50+ locations where we have assisted
Employee Evaluations on a Schedule
A regular evaluation is essential to developing and keeping an employee. And as each employee grows, so does the success of the organization. Evaluations consider