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Card Terminal Error

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This video shows how to resolve an issue users have experienced with OnTrac due to an Apple software update. Below are step by step directions on how to simply remedy the issue when you receive an error message of cannot get details from card terminal.

Step by Step Directions

  • Go to settings on your iPad and select the privacy option.
  • Once in the privacy screen, select local network. Toggle on the OnTrac POS.
  • Proceed forward with processing your transactions as normal.

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