Defined Rhythms of Leadership

People are the biggest asset of your thrift operation. Your team members are the individuals who will engage with donors when they come to drop off their gently used donated items, welcome customers when they come to shop your store, and host volunteers for an impactful experience. Your employees touch every aspect of your business, […]

Setting & Tracking Goals

Each year many people go through the process of establishing New Year’s resolutions. Similarly each year your business needs to be intentional about setting goals for the year. These goals can encompass many different areas of your thrift operation including marketing, customer service, human resources, volunteer engagement, etc. Inevitably in a business the highest priority […]

2019 Fall SMCo Thrift Conference Recap

As a thrift operator, we are all truly striving to Do Thrift Better. That’s what our conference participants walked away from Knoxville a few weeks ago with – ideas on how to grow their stores, increase their profits, and serve their customers, donors, and teams better. At the end of September, we had 100+ participants representing […]

The Impact of Wholesale

If you are considering how to maximize profits from your thrift operation and the value of your donated items, you may want to consider adding a wholesale component. Wholesale in some cases can add as much profit as one of your thrift stores! You may be asking, how can wholesale be useful for my thrift […]

Choosing the Right Real Estate

Thrift stores can have immense impact on the community and when connected to a non-profit, can serve as a great additional funding source. SMCo Thrift frequently receives inquiries about how to begin a thrift operation. While many factors go into running a successful thrift operation, a key component is always real estate. Location, Location, Location […]

Recap of the Spring 2019 SMCo Thrift National Training Conference

Attendees of the Spring 2019 SMCo Thrift National Training Conference came from far and near. They represented more than 40 different organizations and varying amounts of experience in thrift – from contemplating the launch of a thrift enterprise to seasoned professionals managing multiple stores. The packed room was filled not only with people but lots […]

Luck Favors the Prepared

More than a century ago, Louis Pasteur said “Chance favors the prepared mind.” Still today, the prepared reap an abundance of luck in their favor. Recently, thrift stores across the country have seen a swell of donations, thanks in part to the new Netflix series, Tidying Up with Marie Kondo.   Netflix has people (serenely) […]

Recap of the Fall 2018 SMCo Thrift National Training Conference

Another event has come and gone. And it was amazing. Having more of my team there would be better. I really felt this conference was valuable. I learned thrift is a different animal than regular retail … and is actually manufacturing. I had not thought of it in this manner. The most valuable thing I […]

Recap of the Spring 2018 SMCo Thrift National Training Conference

April 18th to 20th was filled with the sharing of non-traditional ideas, some challenging conversations and hands-on learning, all in an effort to Do Thrift Better. And while the most recent SMCo Thrift National Conference built upon the foundation of previous events, it certainly had its own “flavor”, due in no small part to the […]

Highlights of 2017 and Dreaming for 2018

2017 is officially in the history books and 2018 is upon us. So what lessons were learned that will help make 2018 your best year yet? Highlights of 2017 In the pursuit to Do Thrift Better, here are highlights from 2017 that help chart the way forward in 2018. The 2017 SMCo Thrift National Training Conference […]